question

smartsana avatar image
smartsana asked

Problem with EasySolar-II GX Installation - Goes OFF when Grid is disconnected

We have recently started facing issues with an EasySolar-II GX installation which has been functioning well for the past 3 years. The system is configured to automatically switch to solar when the grid is not available.

The system goes off each time the grid is unavailable.

The batteries all seem healthy and are charging but there's a constant battery low alarm.

The GRID input is constantly abnormal, with values indicating negative input most of the time.

screenshot-2023-11-09-091616.png

Here's the console reading for the MultiPlus-II parameters

1699518101361.png

Alarm logs:

screenshot-2023-11-09-092654.png

I will gladly provide any more information to get assistance with this issue.

Thank you.

EasySolar All-in-One
screenshot-2023-11-09-091616.png (162.8 KiB)
1699518101361.png (69.0 KiB)
screenshot-2023-11-09-092654.png (128.6 KiB)
4 comments
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Alexandra avatar image Alexandra ♦ commented ·
@smartsana

What batteries do you have? Is there a fuse between have you checked it?

If anything it is likely the batteries or connection to them that is not well.


1 Like 1 ·
Show more comments
1 Answer
Dean Perry avatar image
Dean Perry answered ·

Is this set up as ESS or as a UPS? If you manually disconnect the grid, isolate the pv and run just from batteries, how quickly does the voltage drop on them?

2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.