question

rrr avatar image
rrr asked

ESS lost after v507 update

Hi,

I made firmware upgrate v505 to v507 (2623507)

After that ESS installation fails and any ESS settings not visible on cerbo gx.

Error message: “Cannot determine assistant setup because not all assistants are configured yet”.

How can i overcome this problem? VE Flash?

ESS
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4 Answers
rrr avatar image
rrr answered ·

NickDB, thanks for the info above but it didn't lead to a solution.

The problem came from the capacity of the PV panels in the ESS setup that did not comply with factor 1.0 rule.

The compatibility of the ESS with the new software was not a problem. After adjusting the setting, everything was resolved!

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nickdb avatar image
nickdb answered ·

Did you restore the configuration? The process and docs explain that the config is wiped and must be restored as part of the procedure.

How did you update it?

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rrr avatar image
rrr answered ·

If you mean settings in VE Configure3, then I have restore the configuration.

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nickdb avatar image nickdb ♦♦ commented ·
What process did you follow to update? It doesn’t sound like it was correct. In any case, only recovery is to veflash and redo the configuration. Is this a parallel system?
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Jannes Peschel avatar image
Jannes Peschel answered ·

I can take a look at your config file of your Multiplus if you like. I have done the update successful just yesterday for my system.

I have sent a request for VRM access.

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nickdb avatar image nickdb ♦♦ commented ·
@RRR best not to open your system to people whose credentials you don't know.
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rrr avatar image rrr nickdb ♦♦ commented ·
Of course :)
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