question

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sjoch asked

Globallink 520 - Communication issues.

My Globallink 520 acts very strange.

( 0 / 2 VE direct devices)

( 5 / 10 Smart / bluetooth devices)


Anyone else havving the same issues?


img-5764.jpeg

For example it has changed logging intervall to 1440min / 1 day, used to be 15 mins.


It keeps suffering from both long and short blackouts toward VRM. The reason hasnt been identified.

(Alarm set to be activated after 60sec of missed interval)

img-5765.jpeg


The behaviour of the device is a bit strange. Irregular blinking, freezing, reboots etc.

img-5766.jpeg


(Video links could not be inserted, here are the dropbox links.)

https://www.dropbox.com/scl/fi/nf7vygem2bb27qju2r72g/Globallink-2023-09-19-05-36-30.mov?rlkey=l2cjeumaez2hlc5o763ql4yz9&dl=0


https://www.dropbox.com/scl/fi/2bbbpxqw7pk7fjt387bht/Globallink-520-2023-09-19-05-38-19.mov?rlkey=332v3luxwbxv456cb66brnncj&dl=0



https://www.dropbox.com/scl/fi/amaiwlwaf6wcnh7p4gaol/Globallink-520-2023-09-19-10-41-10.mov?rlkey=68kr4he3ra2kyjp7h0yuwc10t&dl=0


https://www.dropbox.com/scl/fi/95jx1p6314h10f365acxg/Globallink-520-2023-09-19-10-43-25.mov?rlkey=v6b6hg2dzvoewaf96eh09aub2&dl=0


https://www.dropbox.com/scl/fi/0afmh7mrgmapk81u51nxo/Globallink-520-2023-09-19-10-45-40.mov?rlkey=mp5btnk5miyss06x5zur65wit&dl=0




VRMbug reportgloballink
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Related Resources

VRM login page

VRM documentation

VRM API documentation

How to change the Owner of a VRM installation

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Globalink Product page

Globalink Online Manual

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