question

peter-schenke avatar image
peter-schenke asked

VictronConnect Bluetooth Key Not accepted (Android 13)

I have a new Smartphone operated by Android 13.

VictronConnect V5.9 works with by BlueSolar perfect (using the older Phone with Android 11), with instand view, but does not accept the default Bluetooth key. No Connection possible.

Have tried:

Forget Device in Bluetooth settings and VictronConnect,

Disabled instand View

Power cycle on MPPT

Reset PIN using PuK

Nothing was sucessful.

The older Phone with same VictronConnect still works...


Any suggestions what went wrong?

Kind regards

Peter


MPPT SmartSolarVictronConnect
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2 Answers
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi @Peter Schenke

Please perform the following steps on the new phone:

  1. Remove the BlueSolar from the Android bluetooth menu (when it is already there)
  2. Reset the PIN code using the PUK code
  3. Connect to the BlueSolar and use Pincode "000000"

When this does not work, please write down where it fails, what VictronConnect shows, what percentage is reached, etcetera. Screen shots of the main device list and error messages are also helpfull.

Kind regards,

Thiemo van Engelen

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peter-schenke avatar image
peter-schenke answered ·

Hi @Thiemo van Engelen (Victron Energy staff) ,

Thank you for your answer.

Since I have done all the stuff already, but not taken any screenshots, have repeated the procedure today.

The connection goes to 80% and brings up the PIN dialog. The PIN would never be accepted.screenshot-2023-09-05-14-28-52-66-41a74ddf68be21fa.jpg

screenshot-2023-09-05-14-29-18-20-30b6efbd53acd6f2.jpg


But I have a solution.

Have deleted the MPPT from the Bluetooth list on BOTH Smartphones.

Then reset the PIN by using PUK.

Now I was able to connect with the Android 13 Smartphone.


Issue solved;-)


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