New 2023 Airstream trailer purchased in January with a Victron MPPT 150/35 and 300W solar + 200W added by dealer. I installed 4 12V BattleBorn LiFePO4 100Ah batteries in parallel, with a Victron smart shunt. Everything worked great for months, solar kept the batteries charged with electric fridge, fan and lights all running, no problem. About 6 weeks ago the solar controller started cycling, ramping up power to max then shutting off every 40 seconds or so. Right before it shut off I'd see PV current spikes of 500A or more on my VE Direct Smart, which of course is not possible given the PV short circuit rating of around 5A per panel. With this cycling, there is no battery charging and they'll run down as far as I'll let them.
I filed a claim with Victron, who connected me with an Airstream dealer in Ohio (I'm in California). They weren't helpful in troubleshooting, but eventually agreed that the controller was bad and sent me a new one. I connected it up, and it worked fine initially but started cycling again liked the original once the sun was fully out. I next tried upgrading the firmware from v1.59 to v1.61, and now the controller is unresponsive. The PV input voltage matches the battery voltage (currently 13.42V) and the charger stays off, with the bulk charge light flashing every few seconds, so the charger thinks there's insufficient solar power. When I disconnect the PV wires I get 20.9 volts open circuit, and I see the expected current when I connect a load, so the problem is not with the solar or solar wiring. For reference, the absorption voltage is set to 14.2V and battery charged voltage is 14.0V.
Somewhat disappointed that Victron pushes support off to (untrained) dealers, which wastes a lot of my and their time going in circles, whereas a knowledgeable tech could probably quickly get to the bottom of the problem. So I'm posting my problem here in the hopes that someone can shed some light on the issue. Thanks!
- Ken