question

dakoal avatar image
dakoal asked

Link VRM account with victron connect on Windows fails

Hi.

I got a new laptop with fresh Windows 10 install. Theri I installed Victron Connect, as on the old laptop.

After starting Vichtron connect app, there comes the "Login to VRM Account" Button.

1692507979029.png

When I click on it, the default browser starts an wants to login to VRM.

1692508154059.png

When I click on "authorize", the game starts new .... going up to the first picture.

I tried with Internet Explorer, Opera, Microsoft Edge and Chrome, same problem all the time.

I also checked on IPhone and old Laptop, there it works fine.

There is no security, firewall, virus software installed. It's a fresh Windows 10, nothing installed but Victron connect.

VRMVictronConnect
1692507979029.png (50.0 KiB)
1692508154059.png (24.0 KiB)
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

2 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Thanks for the report @dakoal

I have just reported it to the VIctronConnect dev team.

1 comment
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

dakoal avatar image dakoal commented ·
New Version works perfect. THX


1 Like 1 ·
dakoal avatar image
dakoal answered ·

Here Windows Version Info:

1692515633503.png


1692515633503.png (17.8 KiB)
2 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.