Hello! I am off the grid with a new Multiplus Compact 2000, 24v battery bank, PV power with auxiliary generator. I have a dehumidifier that I run occasionally, and so as not to stress the battery bank, I like to run the generator into the Multiplus along with it (which is a portable inverter generator, 2000 watts). The dehumidifier pulls about 400w running, with a larger surge when the compressor engages. Unfortunately, the surge from the compressor has been stressing the generator to the point of overloading. At first I thought that this was only happening because the generator was also working hard to charge the battery bank, but no--the generator later overloaded with the battery bank at 98%. And strangely, if I simply plug the dehumidifier directly into the generator, then the generator handles the dehumidifier just fine.
I have PowerAssist and Dynamic Current Limiter both enabled, and I thought that PowerAssist was designed for this exact type of situation, and was one of the reasons I chose this inverter.
It occurred to me that a problem might be that AC input current limit is set at 50A, which is maybe too high? But I cannot seem to change the setting in the app. I enter a new value but the setting doesn't change from 50A.
Any insight is much appreciated!