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jamierob avatar image
jamierob asked

MPPT 100/20: does PV need to be connected for blueooth connection?

I have a SmartSolar MPPT 100/20 and just got it installed. It's hooked up to the battery and the blue light is blinking denoting that it's on, but not charging anything. I fire up the VictronConnect app on 2 different iphones and a mac laptop and none of the devices can 'see' the controller in the VictronConnect app. Do I need to have a PV array hooked up in order for the device to show up in the app via bluetooth? If not, what is going on? The troubleshooting in the manual for bluetooth connection issues is pretty short and i've exhausted the options.


Thanks!

MPPT ControllersBluetooth
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2 Answers
markus avatar image
markus answered ·

This BT connection should work without PV Panels connected. (There wouldn't be a possibility to connect at night if not ;o)

Try to connect via VE.Direct USB connection, to diagnose.

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jamierob avatar image jamierob commented ·

Markus - Thanks for that information--that's what I figured, but I was running out of options to try. I don't have a VE.Direct USB cable and don't really want to buy one if the BT should be all I need. The unit sounds like it's defective, eh?

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markus avatar image markus ♦♦ jamierob commented ·

If you cabled up everything right, yes. Unfortunately. But have your Dealer involved, where you bought this unit from.

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Peter Polz avatar image
Peter Polz answered ·

Common mistake ist that people refuse the permisson on location access... Thats compulsory required for BT connection

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markus avatar image markus ♦♦ commented ·

We have a good trained dealer here. Fortunately!

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jamierob avatar image jamierob markus ♦♦ commented ·

Out in the boondocks of Montana, USA, our closest dealer is Seattle, WA!

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markus avatar image markus ♦♦ jamierob commented ·

I meant Peter ;o) As he is my dealer.

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jamierob avatar image jamierob commented ·

Unless I read it wrong, the manual states that giving victronconnect access to location services is only an issue on Android 5+. I have iphone and MacOS devices. Also, Victronconnect on iOS doesn't have a prompt requesting location access.

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markus avatar image markus ♦♦ jamierob commented ·

As I have read you are an iPhone user, I didn't think of any issues, caused by your phone ;o)

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