What does failing Step 1 indicate in VE.BUS Error 11 faults?
We’ve experienced a number of these specifically on the Victron Quattro-II 48/5000 Inverter/Chargers here in South Africa.
Firmware version: v505
Fault occurs exactly at the transition to Inverter power when the Utility AC power fails (Grid failure).
No Neutral-Earth potential (voltage) measured when we’ve performed as-hoc inspections, but perhaps something happening in the transient of grid failure.