Good afternoon
We have an issue with the connection between the Cerbo and the Easyplus (Multiplus Compact) 12/1600 being unstable. The symptoms:
- The Easyplus does not appear on the Cerbo.
- The Easyplus appears but no data is displayed.
- The above, combined with the Easyplus stopping to work (charge/invert), regardless of the position of the hardware switch on the Easyplus.
The only measure solving the above is a hard power-cycle of the Cerbo, a reboot alone does not help.
The issues appear when starting up the entire system (apparently the Easyplus must be running before the Cerbo is switched on for the latter to recognise the former). But we also saw the issues materialising after several days of operation, without an obvious trigger.
Obviously, as we right now have not the possibility to power-cycle the Cerbo remotely (should we work in this direcion? Is that considered best practice), remote operation of the system is right now problematic.
Many thanks for any advice!
Cerbo Firmware: 3.0
Multiplus see attached