I'm trying to use Multiplus as a UPS but have a problem with the transfer time. I have read documentation and forums and all state that Multiplus can do a transfer in 20ms when the GRID drops out. However, I am experiencing a transfer time of 10 seconds instead of the expected 20ms. I cannot understand why there is a pause when the transfer occurs from the Grid to the battery, causing a delay before the inverter is activated.