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damocampo avatar image
damocampo asked

Cerbo GX Setup Help

My shows up in the portal but is asking for WIFI Mac address which they state is on the sticker of the Cerbo. Not on mine it is not. Have 2 MPPT's, 12l12-30 dc to dc charger, smart shunt, Multiplus. lynx distributer, smart dongle and cerbo. the cerbo is only seeing one of my MPPT connected VE direct but not the other and not my Multiplus or shunt so naturally nothing shows on the screen. Really frustrated and need help please.

cerbo gx
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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·
Please make some pictures and screenshots.
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1 Answer
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @DamoCampo,

You shouldn't need the wifi MAC address when setting up the Cerbo. The number you need is the VRM Portal ID - this is in the VRM menu of the GX device. That is enough to register it on the http://vrm.victronenergy.com once you have registered an account - https://vrm.victronenergy.com/login


Some photos showing how your devices are your connected is required for the rest.

The VE.direct devices should be straight forward.

A common issue I see is connecting the MultiPlus to one of the other RJ45 ports, not the VE.Bus. Or attempting to use self made cables.

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