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Is there an error with this? on resetting password i am getting Verify call failed (verificationStart) ???
Can log in to VRM on anything as passwords I have stored don't currently work VRM was working before I accidentally signed out. :(
thanks in af
Any thoughts
Getting this warning when I try to change of password. Still unable to reset password as current passwords are showing as invalid?
tried again this morning getting no where. Any thoughts @Guy Stewart (Victron Community Manager)
I thinking either my account is blocked or there is a request issue with new passwords. I started a new account no problem. Hope you can get me back online soon.
@Guy Stewart (Victron Community Manager) not sure what happened but I'm back in. Thanks a lot! :D
Thanks for reporting back @CeeCee - I passed on this message to the team, so it sounds like they found what the issue was.
Hi
One of my customers is having the same problem. Did you manager to find a solution to the problem?
Thanks
Lewis
I have had this issue too, haven't been able to log in since yesterday's VRM issues.
Can reset the password but can't get 2FA to send the code
I also experienced this issue. Yesterday I could not log in or reset password. Today my old password wouldn't work but it did allow me to reset the password and now I am back on VRM.
Its been a rough week for VRM.
Locked out again, unable to reset password or log in. @Guy Stewart (Victron Community Manager) is there some massive issue with my login?
getting the same verify call failed (verificationStart) message
using 2fa to mobile code which upon reset its not doing
oh man, completely locked out of both accounts now
I'm able to log in to 1 account on and off now, but getting kicked for too many log ons?
Def can't get into my main account even when I can reset the password, says pasword incorrect :(
VRM sign-in (with 2FA) is working for me, but whereas before it would stay logged in, now it seems to be asking for login credentials more often.
yeah im just locked out now i think. no idea whats going on
Having the same issue. Can't log in to vrm portal (says wrong credentials) and when trying to reset password, I never receive an email to reset it.
There is no user account in VRM matching the email credentials you used on this community site.
Is there a chance you used a different email address when registering?
i am being locked out of my vrm account and can't log in, what went wrong
Hi @solarmowe,
Are you using the same email address on the community as you are for VRM?
I can't see any issues with your account, and I can't see any requests to reset your password - have you made any?
