looking for some assistance with error 11 (ground relay error failed at stage 8) on Victron Multiplus II GX (5kva).
Got the error almost 2 months ago and despite numerous requests to my supplier my calls have been ignored and no action taken. I am still within my warranty period.
About 6 months ago I had an error 8 message and when the supplier did come out to check they eventually replaced the invertor.
I am not an electrician so have limited knowledge of wiring but having read a bit on error 11 it stated that the is a possibility that it could be a wiring issue. My system wiring is displayed below, please can someone advise if this seems correct. The only thing I havnt seen with other systems is the connection og PE to PE AC-out 1 to AC-out 2 which in turn is connected to AC-in PE.
I am based in JHB South Africa and with almost 12 hours of load shedding a day it is difficult to function without the system.
Any help would be appreciated.