question

rotevery avatar image
rotevery asked

Why is VictronConnect - Remote Not Working?

When I try to use VictronConnect desktop app to remotely configure my Victron Smart Solar MPPT's, I keep getting this error: "MQTT-RPC Unable to connect to RPC broker. Configuring the device is not possible. Error Code #R6". Please what is the cause and solution to this problem?

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1 Answer
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Try to enable MQTT on the GX device and reboot it.

Also try to restart the VictronConnect app.

2 comments
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snoobler avatar image snoobler commented ·
Is MQTT necessary to access the MPPT through VRM?
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rotevery avatar image rotevery commented ·

I've been able to get the VC-R to work on my phone. Not yet on my laptop. I put on the two MTTQ's and after that it worked on my phone. When I later had problem with my Cerbo Connection to WiFi, I switched OFF the two MTTQ's. VC-R still working on my phone. Working even with VC-R open on two phones. Will try again on laptop when I have time.

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