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Hi All,
I got a third inverter (Phoenix 24/5000), so I updated all the Phoenix 24/5000 inverters to firmware v502 and need to get them working in parallel mode again. Neither veConfig, nor VE.Bus Quick Configure can connect via the MK3/USB dongle anymore. So, I am stuck with three units that only work stand-alone :(
In the VRM portal, all looks good:
Is there any other software/firmware needed now? Any suggestions will be very welcome.
Problem solved :) - The MK3-USB device was faulty.
Make sure your mk3 is up to date and veconfig and quick config. I had the same problem when I first installed my MP2's. When I updated the firmware in the multis vequick config did not recognize the new firmware so I couldn't do anything with them. I had to download the previous firmware and use veflash to get the multis to be recognized again.
Thank you Derrick. Tried, but unfortunately no luck. I used veFlash to load the previous version v496 and made sure the MK3 is updated, but nothing. I even tried with VictronConnect. VictronConnect has a force detection option, but using that, just crashed the application...
The only error I can find, is with using Quick Config, which reports this error:
"Cannot find Multi! Please retry. (Note that Multi must have a later version than 19xx105)"
which is not the case. I have version 2614xxx
I wonder if the 8 DIP switches can have something to to with this. I haven't moved them from default and the manual doesn't have much info regarding them.
Raymond
Are you connecting the multis directly to the PC with the mk3? Nothing else connected?
I have tried using a new cat5e cable - that did not help.
BUT, I have also tried the procedure as stated in the VEConfigure manual, section 18.1.1 "See if the MK3-USB works with a GX device" and cannot access the inverter and no stats get displayed either. Having the inverter plugged in directly to the Cerbo, works.
I am now trying to source another MK3 to see if that helps.
