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BlueSolar 100/50 not connectting with VE.Direct bluetooth smart dongle

I have a bluesolar 100/50 inside a easysolar 12/1600 which I have connected a VE.direct dongle to the VE.direct port of the bluesolar. I can connect to the dongle via victron connect but am not seeing the blue solar. I have both blue and red leds slow blinking and according to the dongle manual, this is a VE.direct commuication problem. I've tried cycling power to the blue solar, but still same error. Can anyone give advice on this matter, please?

VE.Direct Bluetooth Smart Dongle
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klim8skeptic avatar image klim8skeptic ♦ commented ·
@KGB other than the plug not being fully seated in the socket, check that none of the pins is bent in the socket.

Another thing to check is if 1 of the metal contacts in the plug isnt fully inserted in the plastic plug.


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