This site is now in read-only archive mode. Please move all discussion, and create a new account at the new Victron Community site.
Just purchased the Victron Energy CCGX WiFi Module simple (Nano USB) device. Plugged it into the CCGX and the unit tells me there is no device connected. I cycled power with no different results. Removed the device and plugged it into my computer USB and the computer says the last USB device inserted into the computer malfunctioned and windows does not recognize it.
Am I missing a step to installing this device or is there something wrong with the unit? Any assistance is greatly appreciated.
I have used these devices with no problems the last one I installed was on Friday.
check to make sure your CCGX is on the latest firmware 2.30
also I presum you have tried both USB ports on the CCGX
if it still does not work I would suggest that you return it and get another unit
@Paul B Thank you for the information. I did upgrade to firmware 2.30 without any luck with the Nano. I used a USB stick for the firmware upgrade, so I know the USB port works. Did you have to enable any other settings to get the CCGX to recognize the Nano?
If not, then I need to contact the reseller.
We purchased a 'WiFi Nano USB Adapter' (not sure if that is the same thing you have) and realised it was basically a WiFi extender. when we plugged it into our Colour Control it picked up the WiFi router we use for the computers, whereas beforehand the Colour Control didn't detect any WiFi signals.
Ours didn't emit it's own WiFi signal, it allowed the Colour Control to pick up other WiFi signals from other devices.
