question

Tony avatar image
Tony asked

Warranty Problem

Hi,

I have a faulty SmartSolar MPPT Charge Controller 250V/100A-Tr that is still under warranty. I purchased this in the UK and installed it in Spain but unfortunately the company I brought it from has gone out of business. What can I do to get a replacement asap as I'm totally off grid.

Thanks Tony

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1 Answer
nickdb avatar image
nickdb answered ·

You can log a ticket via https://professional.victronenergy.com/

Distributer will still be the same. You might be able to get a Spanish distributor to rma it for you as well


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Tony avatar image Tony commented ·

Thanks, Will try that

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Related Resources

Faults with Victron equipment are best discussed directly with your dealer - this can be formalised with this support request form.