This is a minefield there are so many threads on this and even one of the victron managers has asked the support team to see if you can find a fix once and for all as I have 6 separate victron bluetooth devices in my camper van and I can not connect to any of them as although it says the default pin is 000000 it's not looking for a pin its looking for the code shown on the device and I think it thinks the device has a display
it was fine on my old iPhone until I swapped my iPhone yesterday
am I using the correct APP? its the victron connect app with the wavy lines on the symbol?
Anyway ive tried everything and the app from an iPhone keeps saying enter the code shown on XXXX
ive got the PUK code off the labels on the side of two of my devices and its not the PUK code that the device wants
I suspect the issue is that the phone thinks its connecting to a car radio or something with a display and the phone is sending a pairing code which clearly we can not read as the victron devices don't have displays
ive tried from my MacBook, ive tried from friends phones and we've tried from Samsung android, and none of them will accept 000000 or the puk code so I can't connect to any of them
we need victron support manager to intervene here for a once and for all answer