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geirj avatar image
geirj asked

Remote console vgx is slow

The vgx have been running smoothly now for 4months but now suddenly the Remote console take so long time to load in the app but also online. My internet connection is good, streaming cam video, so it cannot be the capacity. What to do?

Venus GX - VGX
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tmartin000 avatar image tmartin000 commented ·

Same exact issue! Same location same wifi same conditions. This was after last update for controllers, 1 day before. Now it takes 3x longer to connect. This is with ColorGX.

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2 Answers
ejrossouw avatar image
ejrossouw answered ·

Is this still the case after rebooting? Are you running the latest firmware v2.23? How is it connected to the internet? Wired or wifi? Is it the case if you use the physical gx as well or only remotely?

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dylan-hyslop answered ·

Are you using wifi?

My remote console is unusable when the GX is connected via WIFI.

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Matthias Lange - DE avatar image Matthias Lange - DE ♦ commented ·

What GX device do you have? If it is a Cerbo with GX Touch 50 look at this:

https://community.victronenergy.com/questions/82877/cerbo-gx-wi-fi-issue-when-having-the-gx-touch-conn.html

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