A customer installed a Smartsolar 150V MPPT on a 48V BYD battery system and after maybe five days something happened to the controller so it decided the PV voltage was only 45V instead of 120V. What is most strange is the way it sometimes has a good PV current when the PV voltage is lower than battery voltage. This does not seem possible. But mostly it has poor output (or none) and I am wondering what is causing this anomaly?
Below is a picture of the day when it started to misbehave. Multimeter readings of the PV input voltage show Voc over 100Vdc when the VRM and the Victronconnect are showing 45Vdc on the PV input. Battery voltage reported to VRM is still correct.