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rogerball0 avatar image
rogerball0 asked

Can someone recommend a technician/installer in hampshire/dorset south region UK

Losing the will to live with my inverter charger, I solved the AC disconnected issue, turns out it was a dodgy hook up panel on the site i'm on. However now my Multiplus is stuck in bulk/absorption mode with no float despite settings, this happened after updating to latest firmware v.500.

It seems I solve one problem gets and another pops up, really not impressed with Victron and the complete lack of technicians/installers. On the UK map its a bloke in Devon (South Western coast and a company in Fareham across the whole south of the UK!

I live in Bournemouth and theres nothing literally 40 to 50 miles on any point of the compass.

Given the ubiquity of victron products on the net i expected like Truma, Dometic, Webasto etc i'd put in my post code and find half a dozen tech's within 20 to 30 miles of where i live not one at either end of the coast of my country!

Theres an embarassing lack of support in the UK looking at the map on Victrons site given you cant not see victron products when you type the word 'van' into google......................................

Cheers

Roger



installation
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Jason - UK avatar image Jason - UK commented ·
@rogerball0 I know of several in Hampshire but unfortunately none that travel to Bournemouth. Im near Waterlooville so no help either but happy see if i can help out, even by video call.
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sharpener avatar image
sharpener answered ·

@Dave if you go over to this site and post what you are looking for in more detail you may have more success.

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rogerball0 avatar image
rogerball0 answered ·

Cheers for the reply Jason. if I cant find anyone local I'll give you a shout.

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Dave avatar image
Dave answered ·

Hey @Jason - UK - do you know of anyone in Berkshire?

I have a multiplus 2 48/5000 & ESS waiting to be installed and struggling to find anyone.

Even someone in Hampshire who's closest to Reading?

Cheers


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daniel-feist avatar image daniel-feist commented ·

I'm close to Reading and have 3 x Multiplus in the garage and batteries on the way. I was planning to self-install with help of an electrician without Victron experience. Not sure how DM works on here, but would be good to compare notes.

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