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I have new sites which have this error. The manual says that it is a loss of communication and just to uncouple the cables and start again but the error persists. I am not sure that it isn't a gx error but it has been on the last 4 mppts that we have installed. Does anyone else have this issue and have you been able to fix it?
Seems like a bad error. Contact your supplier for advice and possible warranty.
The charger cannot read its configuration, and stopped.
This error will not auto-reset. To get it working again:
First, restore it to factory defaults. (top right in Victron Connect, click on the three dots)
Disconnect the charge controller from all power-sources
wait 3 minutes, and power up again.
Reconfigure the charger.
Please do report this to your Victron dealer and ask him to escalate it to Victron; as this error should never happen. Preferably include firmware version and any other specifics (VRM URL, VictronConnect screenshots or similar).
Greg, we seem to have a problem very similar to yours. Did you ever get resolution?
