Hi All.
I am attempting to assist a customer with a residential Victron setup, and need some assistance on VRM issues.
The customer and the original installer of the system have had a fall out and the owner of the system cannot get access to the VRM, which the installer does have admin access to. The installer is not forthcoming in adding the owner to the VRM portal as an admin user.
Is there a way to reset the VRM user list so that the owner can gain access to the VRM portal of the system he owns? Surely there is a way that the physical owner of the components can have the sole right to the VRM platform.
Thanks
