Hi all,
I've been using my second hand multi for over six months and both the charger and the inverter work just fine. Since i'm converting to lifepo4 i'm going to need to change the charge settings, i've tried everything that i could find on the web but still no succes connecting it to my laptop.
i've tried multiple laptops, rj45 cables, tested my mk3 with my neighbours multi (and worked just fine with his multi)
The laptop can find the mk3 when i plug in the USB and it starts to retreive data from the VE.Bus device after half a minute it reports an error as seen in the screenshot bellow. I've tried all the other victron programs but none can find the multi. My neighbour tried the mk3 on his 12/3000 and it worked fine when we used his laptop to connect it to my multiplus the same error occured. I've also checked the drivers and they are all ok. I think that the issue is within the multi since the MK3 is perfectly detectable.
some things worth mentioning
- disconnected the AC
- connected the DC (fully charges batt)
- turned on the multi
- tried multiple RJ45 cables
- tried multipe laptops
- uninstalled victron software and reinstalled it
- resetted the multi via dipswitches (dip2 on, saved via dip8)
- tried victron connect, VE.bus quick config, VEconfig, VEflash non is detecting the multi but do see port3 (guess all can find the mk3)
Can't find a lot about it but could it be possible that my comm board is fried and that all the rest works perfectly fine?
Anybody an idea what the problem could be ?
many thanks.
Rob