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gasman avatar image
gasman asked

Cannot connect Mk3 USB interface to Phoenix Multiplus

Hi. Have a 12/3000/120 Multiplus and need to configure following fitting new batteries. Am using VE Configure via Mk3 USB. Mk3 is detected OK but then message displayed Connect cable and switch on device. Unit is powered and connected by patch lead (straight through). So unable to access Multiplus. Old firmware so not suitable for VE Connect. 1808146.HEX. Tried two laptops now running out of ideas. Thanks.

multiplus ve.bus
2 |3000

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2 Answers
djsmiley avatar image
djsmiley answered ·

https://www.victronenergy.nl/upload/documents/manual-VE.Bus-firmware-versions-explained-EN.pdf

18xxx is the Non-VEbus version, and does require the MK2.2, doesn't work with the MK3.


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gasman avatar image gasman commented ·

OK thanks, will try that.

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gasman avatar image
gasman answered ·

Thanks djsmiley. 2.2b worked.

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