Hello
I have a Venus GX which the vast majority of the time works just fine. It is connected via a Wifi router situated the other side of a brick wall, but the signal strength is always above 50%
Every now and then, though, maybe once a month, it just goes, and stays, offline. The process to get it back is:
1) Turning it off and on again.
2) Accessing it directly, via the "Venus_" rather than via the house's WiFi.
3) Then going into the VictronConnect app.
Do all of that, and it comes back fine. Until the next time. Only takes a few minutes, but rather vexing when no one is onsite.
The software is up to date. I have been through all the troubleshooting here: https://www.victronenergy.com/media/pg/Venus_GX/en/vrm-portal.html#UUID-c6032252-9e32-f3d3-57ea-e6978bb0f62c
Ideas? As you may gather, I am a complete novice.
Thanks.
Simon
