question

the remote console seems to ask for your password.

that looks like the connection is ok to the remote console.

do you have your remote console password protected ? if so

did you change this password ? or did you delete the password in your browser?

no password control is switch off , I double checked that - never have had a password

My go to answer was going to be clear browser cache, but you've already mentioned you tried multiple browsers.

See if you right click the page in Chrome and click "Inspect" then go to the consol tab. Then re-type the IP and load the page again. What does the chrome consol say, It might give you clue as to what is causing the issue.

So odd that it works on another device. You dont have any VPN/Proxy software running on your windows machine that's maybe causing a connection issue?

I have the same Problem .

Is there a solution available ?

w-burg beantwortet · vor 2 minutes

Venus OS installed on a Raspberry Pi 2B works well.

The Problem is Venus OS on a Raspberry PI 4 Hardware Version 1.1 .

I don't know who is the polluter ..... Software or Hardware ????

I imagine you have if you've got the system to boot but just to double check you have used to raspi4 image on the rpi4? And not the rpi2 version. I can't imagine RPi image would post but thought i better mention just in case.

Today I have the same problem with the RPI2 as before with the RPI4.
The remote console works via VRM portal, but vis the browser...
(Chrome, Edge etc.) not. The same problem with the Victron Android APP.
It only shows the screen as described in @PeterM  first post.

Venus OS Build is 2.93 Large Version
of course the specific build for the RPI2 and RPI4 was always installed.
For this time , I can live with the access via the VRM portal, but it would be nice if 
someone could solve the problem with access via Browser/APP

What happens if you have browser consol open when you load the page. Does it give you any error messages that might give a clue as to what's causing the issue.

When i enter the "IP-Adress" of the raspberry PI or "venus.local", only the screen as described appears. Otherwise no notification/hint .
After that, i activate "development tools" in chrome 
and made a browser refresh, then i get this 
information .
But i don`t know what that means .
when I call up the console via the VRM portal, it 
works perfectly.
I only have the problem directly with the browser or mobile phone app.

 

It's odd. It's almost like the connection is half working.

I was hoping the Dev tools consol would give more of a hint.

I know the venus os website uses VNC via websockets to display the information. I had similar looking website output when i tried accessing venus os behind an nginx reverse proxy. And it was because the websockets were not being forwarded.

Do you have anything on your systems/network that could be blocking the vnc websockets connection? If it's not that then I'm out of guesses sorry.

(Is there anything extra helpful in the index:105 drop down in the errors above)

hmm.. thanks for your dedication to 
finding the bug. But i have no idea what 
could  block the websockets. It is a normal home 
network with a "FritzBox".
What I don't understand is that, after a new 
installation it works for a few days and then the 
problem occurs.
If i make a firmware update (beta version) via the 
remote console the beta version works perfectly and is displayed correctly.
If I also o back to the previous version 
(backup the remote console) the problem occurs 
again.
Thank you for all and sorry for my english

As i explained ... today i made an update from

2.93 large Version to 2.93 normal Version

via Remote Konsole.

After deleting the Browser Cache , the Remote-Console are full visible .

I think its a Problem with Canvas 2D .

here the Result from the Browser Development tools .

I don't know how long it stays that way.

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