question

ghostrider avatar image
ghostrider asked

VRM Unknown Shared Installation

A little while back, a shared installation showed up in my VRM that is not related to me in any way at all other than I purchased a temp sensor from the vendor it is named after a long time ago.

How can I remove a shared installation?

VRM
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

5 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Ghostrider,

Logging out of VRM and then back in again should fix this for you.

Though if you visit the pkys site, it might occur again. We'll make a change on our end with how shared sites are embedded to prevent this.

Thanks for reporting.


1 comment
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

ghostrider avatar image ghostrider commented ·

Logging out & in worked! Thanks

0 Likes 0 ·
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi,

I am not 100% certain this is what you mean but;

You can remove yourself from an installation by going into the site, then on the left hand side, select Settings, then Users; you should get this screen, and then clicking the X next to your name will remove you from the site;

cleanshot-2022-10-17-at-134316.jpg


1 comment
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

ghostrider avatar image ghostrider commented ·

Just tried but I don't have a settings option on the install. Only Dashboard, Advanced & Photos. 1666104303959.png


This is what I see when I view "All installations"

1666104346796.png

0 Likes 0 ·
1666104303959.png (46.5 KiB)
1666104346796.png (59.1 KiB)
kevgermany avatar image
kevgermany answered ·

From there click on back. Then bring the menu up again and select advanced. Settings is in the advanced menu.

2 comments
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

ghostrider avatar image ghostrider commented ·

back just takes me back to my installation list.

1666113806538.png

Back again gives me this, but nothing in any of those menus either.

1666113923919.png

If I click on the menu that shows the rogue installation and/or Advanced doesn't bring up any different menus. Just this...

1666113853614.png

0 Likes 0 ·
1666113806538.png (6.5 KiB)
1666113853614.png (34.4 KiB)
1666113923919.png (9.3 KiB)
Show more comments
kevgermany avatar image
kevgermany answered ·

@Guy Stewart (Victron Community Manager)

I just had the same problem. PKYS INC appeared in my VRM installations. I've never been to their site. Web or VRM. And I have none of their kit and never had.

Log off from VRM and log in again fixed it.

1 comment
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

ghostrider avatar image ghostrider commented ·

Logging out & in worked! Odd.

0 Likes 0 ·
andy156 avatar image
andy156 answered ·

@Guy Stewart (Victron Community Manager) Yep, I just had the same problem. If you have looked at a shared site ie through https://vrm.victronenergy.com/world/# then there is no way to remove it without logging out. Since I don't log out I couldn't for the life of me work out how to do it. The Victron documentation I read only seemed to talk about installations owned by ones self.

2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.