Samsung Galaxy s22 Ultra will not connect via Victron Connect

This phone appears to incompatible with Victron Connect. Bluetooth can see all my smart devices but there is no way to make the phone ignore pairing requests. Over an hour on the phone with both T-Mobile and Samsung tech support and problem could not be resolved.

Has anybody successfully connected with this phone?

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Thiemo van Engelen (Victron Energy staff) ♦ commented · Oct 25, 2022 at 06:45 AM

Hi,

What happens when you connect to the devices from within VictronConnect?

Regards,

Thiemo van Engelen

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paul-r Thiemo van Engelen (Victron Energy staff) ♦ commented · Nov 07, 2022 at 01:08 AM

I cannot connect to any devices within Victron Connect, that's the problem. I can't access the VC pairing request because the phone places a pairing request over the VC pairing request. The phone is incapable if ignoring specific devices.

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Thiemo van Engelen (Victron Energy staff) ♦ paul-r commented · Nov 07, 2022 at 10:17 AM

How does the pairing request of the phone look? Can you fill in a pin code and if so, what happens if you fill in the default pincode of "000000"?

Perhaps you can post some screen shots of how it looks?

Kind regards,

Thiemo van Engelen

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Thiemo van Engelen (Victron Energy staff) ♦ paul-r commented · Nov 28, 2022 at 12:13 PM

I saw you "rant" in another thread about multiple phones that are not working with VictronConnect. We would still like to know why these phones are unable to connect/pair so perhaps you can still answer the question I also asked above:

How does the pairing request of the phone look? Can you fill in a pin code and if so, what happens if you fill in the default pincode of "000000"?

Perhaps you can post some screen shots of how it looks?

Kind regards,

Thiemo van Engelen

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