Hello everyone,
I have a friend who has a very simple setup with an MPPT100/20 smart charger.
She has 2 panels in parallel of 130W each (42V panels), and a 100Ah LifePo battery.
On the load only a led strip and USB port to charge her phone. She uses between 20 and 40Wh per day.
Few days after I installed the MPPT 100/20, it gave error21. Checked everything, and could not find a problem in the setup of the wiring. Went to only one panel, no diffrence. Error 21.
Did the reset thing, and when only connecting 1 of the poles of the panel (negative or positive, doesn't matter) the error 21 is already set (without the possibility that the MPPT is measuring something from the panel, hence only one cable is connected). I always used the connecting sequence as per manual.
Supplior took in the MPPT 100/20 (warranty) and says nothing is wrong. Sends it back at our expense (shipping to them also at our expence). While the MPPT 100/20 is away, I used my own (old) MPPT 75/15 with the one panel to full satisfaction. Everything works OK.
Got back the tested and good (according to the vendor) MPPT 100/20 and put it back (with only one panel connected). Again, after 1 day error 21. Now the supplior wants us the remove the load and says that the way the MPPT 100/20 is build, is completely diffrent than the 75/15, therefore it is no reference. It is not designed to handle a load?
I have a long experience in troubleshooting DC systems in cars and motorcycles, but I am baffled here. Espacially by the aftersales of this very known vendor.
What to do here? Can someone explain me (technically) how this is possible? I think the current sensor is measuring the tension drop over a very small calibrated resistance in the ground path (ground of panel and battery are connected, I measured 0.3 Ohms.).
I just want this thing to work without me changing everything every few days because of a basically bad aftersales of the vendor.
Long story, but just tried to be complete.
Thanks
Kind regards,
Maarten