I have a new installed EV Charger. Charger is propper connected, Screen is working, LED ring are on. Firmware is 1.22 (with 1.21 was the same error). Charging cabel is connected to car (tesla model 3). When i start manual charging, above error occurred. I have checked another charging cabel, same error. Both cabels are working at another charger (no victron). EV Charger is in VRM Portal.
The connector from the charge cabel in the charger is never locked.
The station shows any time "EV Disconnected".
Is the device defective? what can i check?