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PeterM avatar image
PeterM asked

After firmware update Multiplus does not want to go to absorption mode

Updated firmware on Multiplus 5 kVA from 155 to 433 as well as installed Venus GX and now Multiplus does not go into Bulk or Absorption mode - it just charges in Float mode. I restored configuration as I had it before . Charger set to Adaptive +Battery safe

MultiPlus Quattro Inverter Charger
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4 Answers
Paul B avatar image
Paul B answered ·

Hi how was it reading its reference voltages , ie what battery monitor

was the GX on FW 2.23

I have the 48/5000 multiplus on FW433

and a venus GX on FW 2.23

and have not problems in this area

make sure DVCC is off unless you are using it




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PeterM avatar image
PeterM answered ·

No DVCC is off , I have no MPPT's , Multiplus is just used as a grid connected UPS. The BMV is now off course integrated with the Multiplus via the Venus GX so perhaps something there - I see I had "Enable battery monitor" and State of Charge when bulk is finished ticked at 85% , however I only discharged by 10% ( SOC 90% ) - could that be something to do with it as I guess it never detected a Bulk as now its using the BMV as a Bulk detector ( previously did so internally )


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Mark avatar image
Mark answered ·

Are you sure that you loaded the correct firmware version for your Multiplus unit?

Did you verify that the first 4 digits of the firmware number exactly match the first 4 digits on the sticker located on the IC chip inside your Multiplus?


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2 comments
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PeterM avatar image PeterM commented ·

YEs , confirmed


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Mark avatar image Mark ♦♦ PeterM commented ·

I don't know exactly what the issue is, but some things that you could try are;

- Turn off 'enable battery monitor'

- Turn off 'UPS' mode if it's on

- Increase the charge current limit (15A is low for a 340Ah bank)

- Redownload firmware & reflash

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PeterM avatar image
PeterM answered ·

I think the issue is that it does not go into Bulk mode. Goes straight to float after a discharge ( tested is down to a 10% discharge ) . Found this thread https://community.victronenergy.com/questions/175/how-do-quattro-and-multiplus-decide-to-switch-from.html

It seems to bulk mode voltage has to be 5.2 V ( 48V system ) below float setpoint before it triggers Bilk mode . I have not been able to test this yet . This certainly was not the case previously , if would always always go into Bulk with a more than 1 % drop in SOC during a discharge. Now the question when does it detect this trigger voltage - immediately after switching to charge mode ? or after a time period

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Mark avatar image Mark ♦♦ commented ·

That is to 're-enter' float mode after a cycle has already been completed. If the unit is off and you either turn it 'on' or to 'charger only' it should go directly into bulk phase.

Are you also having the reported issue when you just turn 'on' the Multi?

Or is re-entry into bulk phase your concern?

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