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Hi everyone, just joined the community to get involved but before I have a chance to provide information about my installation I commissioned last night, the VRM portal dashboard has stopped working. Any suggestions or is this a VRM server related issue?
Thanks in advance for reading and any help.
Hi @Blendworth,
The first two things I would do;
1. Check to make sure the GX device is running the latest firmware.
2. Try a different internet browser (ideally on a different device like your phone).
Hopefully one of those isolates the issue.
This should be resolved now, thanks @Blendworth
Please let me know if you’re still having issues.
Hi @Guy, many thanks. Its a Google Chrome issue. Works fine on MS Edge (oddly). I am having the same issue on both my phone and my desktop PC when using Chrome. It was working fine this morning in Chrome then I received a notification about an update to the VRM dashboard in the bottom right hand corner of my Chrome browser session, then the dash board stopped working.
I have the same problem :/
I am now having a lot of VRM issues. Is this resolved?
@Justin Tierney Yes, I'm having the same issue. I tried logging out of the browser VRM connection and logging back in and it won't let me login now. If someone suggests that to you then I would recommend ignoring this advice?. But luckily I still have the app on my iphone.
I haven't had the login issue yet but I did back level my GX just to take that factor out of the mix but still same issue. That was before I found this post. My iphone is still working fine also.
