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ehsman10 avatar image
ehsman10 asked

Multiplus always reading ‘Initializing’

70b4f361-eb75-4730-8fae-d6a5d28353bf.pngImage CaptionMultiplus 12/3000/120 state always reading initializing on VictronConnect App when unit is on (inverting, charging, on) when it is off the state reads off. This seems to have only started since updated firmware to v459. Connected via mk3 and reads correctly in VIctronConnect - all settings are good in configure with no assistant installed.


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VictronConnect
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kevgermany avatar image kevgermany ♦♦ commented ·

Did you carry out the full firmware upgrade process? Or was this an automatic update?

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ehsman10 avatar image ehsman10 kevgermany ♦♦ commented ·
It was the full updat - through the app. Everything functions but just a little annoying with lack of visibility.
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mward avatar image
mward answered ·

The last answer goes to a dead link. Not helpful. Is victron abandoning it's end users? I see lots of questions but no answers. Very sad.


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kevgermany avatar image kevgermany ♦♦ commented ·
The community was set up by Victron so that users can help users. Full support is still through the dealer you bought from.

It's impossible to keep links up to date in old threads. But if you need help, please post a question in a separate topic so we can try and help with up to date information.


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