question

daniel1957 avatar image
daniel1957 asked

best screen device for remote monitoring

I have Quattro, BMV712 and VenusGX in my battery room and will EoP communicate with house 100 metres away.

What is the best screen device for viewing the monitoring data?

I try to avoid apple devices - is a samsung pad OK to run the VictronConnect ?

VictronConnect
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JohnC avatar image
JohnC answered ·

Hi again Daniel. At the house end of that EoP link you won't need VC. Essentially just something with a browser, if you already have a lan setup in the house. VC is for fooling in the shed. :)

Our esteemed 'moderator' Guy Stewart asked just this to see what others were doing in that situation: https://community.victronenergy.com/questions/4199/best-tablet-for-an-external-ccgx-display.html

I just use my trusty Win10 laptop, but your available choices are numerous.

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daniel1957 avatar image daniel1957 commented ·

Thanks John

I saw that but could not understand much of it as it appeared to head into 'nerd' territory..

And anyway, why would a Victron moderator be asking such a question, does he know being a Victron employee? Some of the questions and answers are coming out of left field and difficult to follow as to intent and honesty in addressing the issue...

Sometimes the moderator refuses to deal with the subject and simply demands that the question be asked as a new question which is then ignored, so I can only assume that Victron use this as a tactic to avoid the question and thereby avoid providing any response in support of their products.

Sometimes the Victron staff member appears to be ignorant of what Victron actually sell themselves....

It is totally wierd that a simple product such as a BMV712 comes with a book of instructions but a complicated product such as VenusGX comes with nothing and then the on line instructions are extremely sparse and almost devoid of any logical explanation.

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JohnC avatar image JohnC ♦ daniel1957 commented ·

Ha no Dan. There's no conspiracy, nothing sinister happening. This forum is pretty new, and it's also designed to become a reference point for answer seekers by clicking on a 'Topic' relevant to them - so you'll often see 'Accepted Answer' lifted to the No 1 answer spot so that will summarize the thread for the time-poor answer seekers. Guy may do that himself to tidy up, but question posters are very much encouraged to 'accept' answers if they're satisfied with them.

With such a huge product range, of high capability, no one Victron staffer can be expected to know it all. Even Matthijs, the Head Honcho, will often say "I'll check and get back to you". That answer may come via he or even a firmware coder or somesuch person considered the expert, but it does happen.

If you click on the little 'pawnbroker-like' symbol, then 'Users', you'll spot mvader as the secondmost prolific poster here. Victron help doesn't come higher-level than that, and I remain suitably impressed by the level of his direct involvement.

Guy also appreciates help with published info, manuals, etc. But it's amazing what google can turn up if you're looking for something Victron specific.

And if you post an email address in your profile, you may get direct help as well.

Stay Charged pal, but relax too.. :)

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Guy Stewart (Victron Community Manager) avatar image Guy Stewart (Victron Community Manager) ♦♦ daniel1957 commented ·

Regarding the VGX manual, as aside from the screen and and some of the physical interfaces, they are otherwise so similar that the CCGX manual can often be used in its place.

I have added a note to start of the VGX manual with the same point.

Unlike the simple BMV, both CCGX and VGX are complex, dynamic products and the manuals are in very active revision.

The devices are 90% software and 10% hardware, so maintaining multiple* comprehensive manuals separately is also asking for trouble.

*There is also the Octo GX and the CANvu GX, in the same situation.

I am always championing for constant improvement of the documentation inside Victron, and Matthijs is also 100% supportive.

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