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bigbrovar avatar image
bigbrovar asked

BMV Bricked due to forced firmware update

pxl-20220221-081510537mp.jpgHi all,


My BMV 700 stopped working yesterday after it promoted me to upgrade the firmware to 3.11v. Before then, I did not have any issue with it (Although I had not connected it to a bluetooth dongle for a very very long time - over a year.)


The situation has made the BMV 700 completely unusuable. When I try to install the firmware it get stuck at various stage before 100% and then fails. I have attached some pictures


firmware update
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2 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi,

Keep trying the update, and ideally with another phone if possible.

The design of the BMV is that it cannot be bricked by a firmware update, but it can certainly fail many times before success.

There are additional troubleshooting steps here, please work through them 1 by 1 without skipping any, and it should all come good.

https://www.victronenergy.com/media/pg/VictronConnect_Manual/en/troubleshooting.html

Apologies for the hassles, if after going through those steps 1 by 1, it still fails, please report back for Plan B.

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bigbrovar avatar image bigbrovar commented ·

Thanks @Guy Stewart (Victron Community Manager) I followed your suggestion by using another phone and it worked. I was able to get the device's firmware to completely update without issues. Thanks.

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Meadow Kaytlyn avatar image
Meadow Kaytlyn answered ·

I've encountered this situation many times, so I find it very normal.

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