Somehow over the past week, my system lost the last settings, defaulting to un-ticking the weak AC button, and a few other annoying changes, resulting in charge from my generator not being accepted.
I tried and tried to get VE Config to upload the corrected settings file, both through the Victron Connect browser, and the workaround way by closing VE Config and hoping it would upload the changes.
For the first day I was getting the error message that writing the changes failed.
Once or twice I managed to get past this error, but the only thing VE Config would do was to disappear, without making any changes.
After trying unsuccessfully to get my old Windows machine to recognise the MK2 USB dongle, (it used to work, probably obsolete now, due to me going for the latest firmware and updates.) I gave up on this method.
The 3rd method - I converted my mac to run windows, downloaded the Victron software, and managed to get through to my installation.
After re-downloading the VE Config file, making the changes, I closed VE Config and said OK to upload the changes. While it was writing the init file or something like that, the system reset, taking out the power and the internet.
The power didn't come on by itself as usual, so I had to manually reboot my Easy Solar system, and it is now showing low battery warning (lithium batteries at 11%) and VE Bus Error warning.
I've now got my router running off the generator direct, but I can't connect with Victron Connect online.
I've worked on computers (repair/building/programming) quite extensively for about 30 years, and the Victron software and user interface are the most frustrating I've encountered yet.
Does anyone have any thoughts on how to resolve my problem?
Many thanks.
