I got a new mobile phone (Vivo Y72 5G running Android 11) and wanted to connect to my Blue Smart IP65. I installed the app (version 5.54). I enabled the location on my phone and allowed the app to use the loacation. My Blue Smart IP65 shows up correctly in the app. After tapping on the Blue Smart IP65 in the app to connect the pairing starts and requests the PIN for the Bluetooth pairing. Entering 000000 only leads to being asked for the PIN for the Bluetooth pairing again after a while. I did a reset of the PIN on the Blue Smart IP65 using the "Mode" button as described in the manual on page 14 but to no avail. I did a reset of the device using the PUK but to no avail. I deletd the the app, did a reboot of my mobile phone and installed the app again but to no avail. I *NEVER* did any pairing using the Bluetooth of my phone. I always used the app to connect to the Blue Smart IP65. I am starting to run out of ideas of what else I could do. Do you have any tips for me?
Thank you very much in advance for your help!