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My MPPT will not show up on my CCGX via the VE.Can ports. If I use a VE.Direct, it shows up just fine. My problem with the VE.Direct cable is, it's only 5' long and won't reach my MPPT, so I have to use ethernet. My CCGX firmware is up to date, my MPPT firmware is up to date. The only devices I can see in the devices section of the VE.Can settings are the CCGX and The Quattro.
I ended giving up after a few days and jusy bought the direct cable. I couldn't get the CAT6 cables to communicate with either MPPT to the CCGX.
One good thing that did come out of all of this, was that I found a nice wifi dongle that works flawlessly with the CCGX. I was able to network my system and do updates without the MicroSD cards now. If any one is looking for a cheap and working dongle, I just bought the $12 dongle that works for RasberryPi computers off Amazon. Works great!
An after thought here the bit rate for the ve can can be changed to accommodate different battery bit rates. It is possible it was on the wrong setting.
Settings - services - ve can port-- can bus profile.
Can mppts use 250k.
Pictures of the firmware versions and other info to help. Worst case, I buy a longer VE.Direct cable, rather figure this out though. Not to save a buck, but find and resolve the issue.
I assume you have the other ve. Can terminator in the spare mppt port?
Have you tested other rj45 cables to rule that out?
I have one ve direct mppt on a 10m usb cable to the ccgx using the ve direct to usb adaptor cable, but your issue could just be a dodgy rj45 cable?
Guess you don't have another VE.CAN device to test with.
Looks like a dealer job.
