question

Hi Alexandra.

Thanks for taking the time to help!

I don't know what a GX divice is and or where to connect it.

Haw ever if I turn the inverter to off position and run the generator, then to on position the system works fine.

After some time, I turn the generator off and the system works fine for several hours even days.

When it detects low battery, I guess, it goes to this state and never recover as usual after the batteries get charged by the solar systems.

This happened 2 weeks ago. Before that it worked fine.

This is located I my summer home in Greece, up in the mountains were is 50cm of snow now and the access is limited.

I have to know exactly what to do before someone else gets there, since I am in Florida USA now. I have cameras and alarm systems that works with satellite if there is power of course.

Thanks again.

Steve.

The GX range explanation and links can be found here.

The first three are ones used most commonly on home installs.

You can even set it up to remote start the generator if necessary for maintenance if your generator is able to receive the signal.

When an inverter first connects to a generator it synchronises and power assists on connection. I think that is where the overload and low battery may be happening. Since it does not happen all the time. You have been getting around that by switching if off then running loads and connecting on higher battery. By the time the charge is higher the batteries are able to assist. Just a theory as this is an internet diagnosis.