question

Guy Stewart (Victron Community Manager) avatar image

Help needed with "How to Perform a system Check and Basic Troubleshooting"

Hello Victron Community,

Along with the launch of the Victron Community, and the Victron Support page, I started a document last year to help users to help themselves before they contacted others for more support.

The beginnings of the document are here:

https://victronpress.dev.mindhash.nl/performing_system_check.html

I would really appreciate some other peoples feedback or even contributions.

If you have a GitHub account, you should be able to edit it directly (with the link at the bottom)

Otherwise, I would welcome any suggestions or contributions in comments to this post.

Once it is good enough - it will be linked in Step 2 of the Victron Support page.

Thanks,

Guy Stewart

victron communitydocumentation
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1 Answer
Paul B avatar image
Paul B answered ·

Looks good, I would suggest that they also supply the firmware version for all items in there requests, even if they have or have not updated the F/W. Helps us know its been done.

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