Had a digital multicontrol installed and fitter added connected 12v DC to the 2 pin connector on back of the multi controller for GEN thinking it was required for power, when power is through the ethernet cable. The Multiplus will not allow AC power to pass through when on shore power since installation, all settings checked by Victron through VRM. Multicontrol has had the 12v DC removed and seems to work fine now but the Multiplus still will now allow AC through when on shore. Have removed the digital multi control as also have a Cerbo but still is the multi will not allow AC. Could this have damaged the Multiplus when the digital control was wired up to 12v as Victron are not honouring any warranty on the Multiplus now saying it was damaged through incorrect installation. Any help appreciated
