This site is now in read-only archive mode. Please move all discussion, and create a new account at the new Victron Community site.
Victron Connect does not find the attached devices on one laptop but on another it does. In earlier times this was fine on both laptops but don't have a clue when the behaviour changed.
Octo GX is running 2.80~21
Both laptops are in the same wifi! The screenshots are taken only a minute after each other!
1st laptop: not working on Win10
2nd laptop: working fine on Win7
Any idea to resolve this is very much appreciated!
Best regards,
Matthias
Maybe You have not properly installed USB drivers...there is a specific instruction here:
https://www.victronenergy.it/support-and-downloads/software
USB drivers installation program for MK2-USB/MK3-USB
Just updated to V5.48, still same issue
I too am not able to find my WIFI enabled CerboGX via its IP address, which is connected to my network, in the local tab in 5.48 in Windows 10. It is accessible via VRM.
Also, when I connected to my Smartshunt through VRM, I was informed it needed a firmware update which it proceeded to do. A message stated to NOT leave the application and the update stayed at 0% for a long time. All of my Android devices reported that the Smartshunt has updated to 4.08 but the Windows application was stuck at 0%. Since it was reported as updated to 4.08, I forced closed the application and reopened it. It found the Smartshunt and all is OK with the Smartshunt.
Issue solved.
Typical fail of humanoid sitting in front of PC :)
Login via user without "full control" will result in VictronConnect not showing devices connected to GX via VEdirect.
