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gregmmm avatar image
gregmmm asked

Venus-Docker-Grafana VRM Login not Working

Is access to the VRM portal via venus-docker-grafana web dashboard down? I have spent the weekend troubleshooting why I can't log into VRM even though it was previously working normally. Can't find any obvious issues on my end.

I can access VRM via the web portal, and a Raspberry Pi 3B+ (acting as a my GX device) is uploading data without issue...i just can't login to VRM in the "Configuration" page of the docker web interface.

I posted a comment on another thread with more details of the issue being encountere:

https://community.victronenergy.com/comments/103727/view.html

Is anyone else experiencing this issue and able to shed a bit more light on what's going on... or a solution to the issue?

VRMRaspberry Pi
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Ulrich avatar image
Ulrich answered ·

It's fixed by changing the certificate on the victron site.

See: https://github.com/victronenergy/venus-docker-grafana/issues/18

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Ulrich avatar image
Ulrich answered ·

This looks like my problem. (https://community.victronenergy.com/questions/103795/request-to-httpsvrmapivictronenergycomv2authlogin.html)

Is "wget" installed?

wget https://vrmapi.victronenergy.com

Is there a certificate error message?

Victron Energy has to take action here and install a new certificate that does not refer to the expired root certificate.

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gregmmm avatar image
gregmmm answered ·

Not sure if it's an expired certificate... could be.

I'm not getting an explicit error message as I'm trying log in using the Venus-Docker-Grafana package dashboard.

I don't have access to my Raspberry Pi but I will check once I'm back home this afternoon.

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gregmmm avatar image gregmmm commented ·
Okay... I read your earlier post and just revisited it... you've done a lot of sleuthing since yesterday.


This is definitely a Victron issue.

Given the unsupported nature of Venus-Docker-Grafana it might be worth posting this as an issue on the project GitHub page.

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