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Love this new MPPT, but not impressed with the detailed history, is this a bug? I highly doubt I've had the exact same yield every day.... etc... have rebooted my ipad pro and remains the same. Version of VictronConnect is v5.47, firmware on MPPT is 1.04 (bootloader 1.02).
Thanks
Jen
Does anyone from Victron watch this forum?
Jen, this is a community forum and we are here to help each other as best we can, anyway how long have you had the 450-200 and what fw is the MPPT unit on.
Plus its a weekend and I am sure that victron do not work seven days per week.
could I request some more information
1. the RS450-200 Units Fw version
2. How long has the unit been installed
3. have you a vrm access via a GX device
4. what are the setting inside the MPPT unit ir Bat voltage max current settings etc etc
5. any other information that you feel maybe helpful.
Hi all, thank you for reporting!
this is solved in firmware version v1.05. More details about that here: https://community.victronenergy.com/questions/101251/rs-486000-victron-connect-bug-not-recording-histor.html
I received an email this morning from Johannes saying it was resolved, no link to manually update or info on when it will be in VictronConnect.
I see your new post above saying it was resolved. I had tried a firmware check prior to posting this issue or emailing yesterday... You say it's fixed in 1.05 and sent us to a post about an inverter.... why are you sending me on a goose chase looking in an inverter dropbox location for a firmware for a solar charge controller.... This is BEGGING for an incorrect file being pushed to the device... If there is a problem that fixes this issue that is not automatically notifying us on this OVER $2,0000 solar charge controller, please give me a link, not some link to an article about a totally different class of product. My 450/200 is at 1.04, there is no 1.05 in the MPPT folder... Not impressed... I'm with V for the ongoing great customer support but this is not what I expected.... if I have to play guessing games I might as well stay with all my Schneider equip.
Welcome to Victron, where YOU are the beta tester.... shockingly poor QC/QA that such a basic in your face/on display failure would be released and then when you finally figure out how to fix this issue that should have been caught internally, you get a worse issue (see 80VDC image above).
"The easiest way to do that is either use Remote firmware updates via the VRM Portal, which requires a GX device..... or wait a while"
The easiest way to get the basic functionality you paid for is to go spend money on a GX device to get to the VRM portal... wow..... no need to reply, it's all being ripped out.... I'll put the Schneider back, at least their basic features work and you don't' get sent on a wild good chase as a beta tester for them then told to buy more hardware to GET WHAT YOU PAID FOR.
Wow.. shaking my head, this wasn't a new feature or feature request, this 2k SCC is already lacking several features that even the $300.00 SCC's have like networking etc... but now we have to "wait a few weeks" for the basic items that we paid over $2,000.00 for... nice.... no need to reply, I've solved the problem, it's all sitting in that box on the floor.... I've been an amateur radio operator since 1985 and have NEVER seen products released like this, where the customer is the tester..... that may work for toys and small scale stuff but when it comes to high voltage and potential for fire, death etc... I find this business model very irresponsible... and you put products on vessels? Shocking!!!!!
Problem still exists in 1.08
