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Check to make sure all fuses and other circuits are intact.
Update firmware to the latest version.
If that is all done, and the problem persists, return the MPPT to your place of purchase for RMA and warranty replacement.
I’m presently in Thailand and heading to Malaysia, I bought the controller in Australia, can I take it to an agent in Malaysia.
Yes, any Victron distributor can help you with this.
A proof of purchase would also help a lot, but is not essential as can be worked from the serial number.
Let me know if you have any issues and I might be able to help.
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