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whitfield-athey asked

All mppt controllers and PV widget on Gx periodically dissapear

We have a GX, Quattro 12v 5k, 5 mppt , BM and battery temp sensor in our system. Periodically all 5 of the mppt dissapear along with the PV widget on the control GX as well as vrm portal. This only happens if we run the battery bank too low and the Quattro and control GX crash and re boot. No rhyme as to why they re-appear. This happens about every three months with no physical changes or config changes to the system. We have tried restarting all of the mppt and the control GX and the Quattro. We have rescanned as well. Is there a different place to configure or to ask the system to reset?

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MPPT Controllers
screenshot-20210816-175310.png (266.5 KiB)
screenshot-20210816-175218.png (431.1 KiB)
screenshot-20210816-175321.png (276.9 KiB)
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1 Answer
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whitfield-athey answered ·

The source of this issue was that we added a Quattro to our configuration, replacing a Xantrex. The Quattro on the CanBus created more devices than the color ControlGX could support. We upgraded to the CerboGX to support more devices and this issue was resolved.

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