question

rwarps avatar image
rwarps asked

Venus GX displaying incorrect power usage (Energy Meter EM24 Ethernet)

The VenusGX added the Energy Meter EM24 Ethernet just fine and started using it showing the 3 phase grid input.
However it is confused as I have my multiplus 2 on phase 3. What it does is count the measured AC output of the multiplus 2 on top of the phase 1 measured grid power. This causes it to display double the power used but I figure it will also cause a major issue with determining the appropriate feedback power.

How can this be solved?
Can you only install this on phase one?

yes I am planning to upgrade this to a set of 3 multiplus 2's one on each phase but these machines don't come cheap so I started with the phase that has the most power consumed.

EDIT: switching phase 1 and 3 on the Energy Meter solved the issue but this seems like a silly way to solve something that is ultimately a software setting. and of course now pahase 3 is reported as one and 1 as 3 which could of couse cuose more confusion in the future.

Venus GX - VGXEnergy Meter
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

0 Answers